Shipping policy

Processing Time Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times

• Domestic (US): 5–10 business days
• International: 10–21 business days (varies by destination)

Shipping times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs Shipping rates are calculated at checkout based on your location and order weight. We may offer free shipping promotions from time to time.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update.

Customs & Duties (International Orders) International customers are responsible for any customs fees, duties, or taxes imposed by their country. VoluGlow is not responsible for delays caused by customs.

Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at luisserrano032008@gmail.com and we'll work with the carrier to resolve the issue.